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1.11 Supervision and Support of Foster Carers


This procedure applies to all approved foster carers.

This chapter should be read in conjunction with the Standards of Care Procedure, Safe Caring Policy for Looked after Children in Foster Care, Bedroom Sharing Policy and the National Minimum Standards of Care Standard 22.


In June 2017, Section 5, Support Provided by the Supervising Social Worker, (During Placement) was updated to reflect that in the Safer Caring Plan, any changes in household circumstances along with any health and safety issues including the addition of any new pets and the environment in which they are kept should be reviewed as required.


  1. Introduction
  2. Planned Supervision Visits
  3. Frequency of Supervision
  4. Unannounced Visits
  5. Support Provided by the Supervising Social Worker
  6. Tasks of Social Worker if Allegations are made Against the Carer

1. Introduction

All approved foster carers will have an allocated, suitably qualified supervising social worker. The allocated supervising social worker is responsible for supervising and supporting carers, ensuring that they have the necessary guidance, support and direction to maintain a quality service, including safe caring practices. This will include an understanding that they must work within the National Minimum Standards for Fostering and the agency's policies, procedures and guidance, as well as the aims and objectives of the Fostering Service, as contained in the Statement of Purpose.

It is the joint responsibility of the social worker of the child or children in the foster placement and the supervising social worker to provide specific advice or support in relation to the child and his or her Care Plan and Placement Plan.

The supervising social worker must also ensure that the foster carers' training and development needs are identified, and that newly approved carers work towards meeting the Children's Workforce Development Standards and gaining the DfE Certificate of successful completion. They also have the responsibility to ensure foster carers are familiar and made aware of new policies and guidance.

If at any time there is a potential conflict of interest between the foster carers or Supervising Social Workers role, for example they may be friends or some other previous relationship, these should be brought to the attention of the Family Placement Manager with reference to the Conflict of Interest Policy.

2. Planned Supervision Visits

The frequency of supervision visits should be agreed between the foster carer and the supervising social worker from the time of the foster carer's approval. This will be endorsed by the supervising social worker's line manager within supervision.

Supervision is essentially a supportive and enabling two way process to:

  • Ensure the foster carers understand how they contribute to the local authority's services for children;
  • Enable foster carers to contribute effectively to the plans for the children for whom they are caring;
  • Provide appropriate monitoring and feedback on the foster carers' work to ensure National Standards for Foster Carers are fully met;
  • Contribute to the personal development plans initiated by the Foster Carer Development Worker for each carer, which are linked to their training and their annual review;
  • Support foster carers by providing advice or making this available from elsewhere as appropriate;
  • Give foster carers an opportunity to raise any problems and make sure they are addressed appropriately;
  • Acknowledge the challenges and demands that the fostering tasks make on foster families and ensure appropriate support is available;
  • Give foster carers information to help them and the children in their care engage in support and locality groups;
  • Recognise and address any difficulties the foster carers’ own children may be experiencing arising from fostering;
  • Assist foster carers to work in an anti-discriminatory way that respects and promotes individual differences.

The agenda for each meeting should cover:

  1. Matters arising from the last supervision;
  2. Personal issues, e.g. effect of a placement on the foster carer’s own family;
  3. Child/ren in placement - their health, cultural, educational, leisure and contact needs - and any support needs;
  4. Training/development issues for the foster carers and family;
  5. Safe caring and health and safety issues;
  6. Foster carer’s recording which is to be reviewed by the supervising social worker in supervision sessions. 

The supervision visits should be recorded on a pro forma Foster Carer Supervision Visit Record, signed by the foster carer and the supervising social worker, and should include:

  • Any concerns expressed;
  • Any support needs expressed by the foster carers and how they will be met;
  • Any financial issues.

A record of all meetings should be kept on the foster carers' file and one copy given to the foster carers.

The supervision records will inform the Foster Carer’s review - see Review and Termination of Approval of Foster Carers Procedure.

3. Frequency of Supervision

Supervision visits with the allocated supervising social worker will take place at least once a month, or at a level which is agreed and endorsed with the supervising social worker’s line manager.

Additional visits may be made for the purposes of support (to the foster carer or any member of the foster family) during the early months of a new placement, or at the request of the foster carers, or child’s social worker.

4. Unannounced Visits

To meet safeguarding responsibilities there should also be unannounced visits at least once a year, preferably twice per year. The main purpose of the unannounced visit will be to look at the home environment that a child is living in.

The unannounced visits will be undertaken by the foster carers' supervising social worker who will need to check:

  1. Who is in the home;
  2. Who is looking after the child;
  3. If the carer is not at home, what arrangements have been made for the care of the child?

If the foster carers are not at home, the supervising social worker should leave a note for the foster carers to say that s/he has visited.

If the foster carers are not at home but the child is present and being looked after by someone else, the social worker should check the identity of that person but should not continue with the visit.

Unannounced visits should be recorded.

There should not ordinarily be a regular programme of unannounced visits without particular reason - for example if a foster carer is being closely monitored. In such an event the reason for such will be explained to the foster carer.

5. Support Provided by the Supervising Social Worker

Supervising social workers should ensure the following tasks are done: 

Post Approval

  1. Ensure that all new carers complete the induction programme and that their support, development and training needs are assessed and met so that they meet the standards and achieve the DfE certificate of completion by their first annual review, or soon after if extra support is required;
  2. Give Foster Carers’ Handbook to new carer;
  3. Give Foster Carer Agreement to the carer: 2 copies to be signed and one returned and placed on the carer’s file. It is the supervising social worker’s responsibility to ensure that the content of the Foster Carer Agreement is read, signed by both carers, if applicable and fully understood;
  4. To support carers with any specialist issues for disabled children for e.g. support in completing applications for Carers' Allowance, Disabled Living Allowance etc;
  5. To support carers to ensure they have the appropriate equipment in place to begin caring for a child;
  6. Provide information to engage carers and their children in any support and locality groups.


  1. Complete risk assessments surrounding bedroom sharing (each child over 3 has their own bedroom or, where this is not possible, the sharing of the bedroom has been agreed by the placing authority), mixing with other children in home, etc. Discuss and check equipment (especially in the child's bedroom) and ensure it is appropriate to the age of the child in placement;
  2. Take part in discussions about potential placements;
  3. Ensure that a placement planning meeting is held within 5 working days of the placement being made which considers the child’s risk assessment and the implications for the carer’s safe caring policy;
  4. Ensure that the child's social worker give the foster family full information about children about to be placed, including a history of abuse or suspected abuse and the reason for the placement, the child’s educational, medical, religious, racial, linguistic and cultural needs;
  5. Discuss issues relevant to contact with birth parents and other family members;
  6. Discuss how child's health needs are promoted and how children should be encouraged to adopt a healthy lifestyle;
  7. Assist carers in dealing with other relevant services such as health and education;
  8. Discuss appropriate training to provide appropriate care when caring for children with complex health needs;
  9. Assist carer with training needs for appropriate safer care practice, including skills to care for children who have been abused. For foster carers who offer placements to disabled children, this includes training specifically on issues affecting disabled children;
  10. Discuss financial issues with the carer: allowances, pocket money, leisure activities, toiletries and travelling etc. and the importance of complying with the terms of the Council's insurance policy for carers;
  11. Ensure carers provide 28 days notice of any holiday plans the carers may have made, and establish if the child is able to join them. If not the carer must inform the child’s social worker so alternative arrangements can be made;
  12. Exchange contact numbers with all relevant members of the family, including out of hours support;
  13. That arrangements are made for the provision of specialist equipment for disabled children;
  14. Set date of first visit after the placement;
  15. Provide carers with training and ensure they have received the written policy on behaviour management.

During Placement

  1. Where necessary, check and follow up on all issues raised during the placement. Discuss any areas of concern with foster carers and ensure appropriate support/advice is addressed and in place at the time rather than wait for reviews;
  2. Discuss any areas of concern with foster carers in line with the National Minimum Standards for Foster Carers and in circumstances where it is considered appropriate, instigate the Standards of Care Procedure, see National Minimum Standards of Care Standard 22;
  3. Provide foster carers with breaks from caring (in addition to holiday entitlement) as agreed as appropriate by the Family Placement Manager. For example, special leave and breaks that meet the needs of the child;
  4. Take part in any Strategy Meetings and Section 47 Enquiry relating to the foster family. Be involved in interviews/support as agreed;
  5. Ensure the supervising social worker and the foster carers receive invitations to child’s Looked After Reviews and Child Protection Conferences, and attend when appropriate;
  6. Prepare for and attend Foster Carer Review Meetings (See Review and Termination of Approval of Foster Carers Procedure);
  7. Ensure training programme is updated and accessed by carers and carers’ family and children;
  8. Complete visits to the level agreed by the supervising social worker’s line manager in accordance with the Foster Carer’s needs, the child’s Care Plan and as required, (See also Section 3, Frequency of Supervision and Section 4, Unannounced Visits;
  9. Review the Safer Caring Plan and any changes in household circumstances;
  10. Assess and review any health and safety issues within the fostering household including the addition of any new pets and the environment in which they are kept;
  11. Complete visits to the level agreed by the supervising social worker’s line manager;
  12. Make unannounced visits as agreed by the Family Placement;
  13. Update Disclosure and Barring Service checks on members of the family every three years, including those reaching eighteen years of age, and other persons who come to live at the home, who are eighteen and over;
  14. Update medicals on the carers when considered necessary;
  15. Record any contact with carers;
  16. Maintain regular and effective communication with the social worker for the child placed;
  17. Provide reports for Panel as required under the relevant procedures;
  18. Where appropriate contribute to Court Reports as agreed with child’s social worker;
  19. Discuss how the carers can support young people into adulthood and within the context of the Staying Put Arrangements Policy.

At End of Placement

  1. Support the family as much as possible in what can be a very difficult time;
  2. Discuss fully with the carer and their family all the issues that have led to any unplanned end of a placement and identify any learning/training opportunities;
  3. Record fully the reasons that have led to any unplanned end of a placement;
  4. Assist the foster carer to complete their end of placement report if required;
  5. To encourage the on-going relationship and contact with the child leaving placement;
  6. Attend and provide written information to Disruption Meetings as required.

6. Tasks of Social Worker if Allegations are made Against the Carer

For the detailed procedure, see Allegations Against Foster Carers Procedure.

Where allegations regarding childcare or child protection are made, the supervising social worker should:

  1. Support the family;
  2. Discuss fully, with the carer and their family, all the issues that have led to the allegation, as agreed at the Strategy Meeting;
  3. Make the carers aware of the process and of their rights during any investigation;
  4. Make the carer’s aware of their own possible conflict of interests and inform them of where they can seek alternative support and advice from the Fostering Network or other independent sources.